Privacy Policy
Effective Date: 25.02.2025
Last Updated: 25.02.2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details.
- Booking Details: Travel dates, preferences, and special requests.
- Payment Information: Credit/debit card details and transaction records (processed securely).
- Technical Information: IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use the collected information to:
- Process bookings and payments.
- Improve our services and website experience.
- Communicate with you about offers, updates, and inquiries.
- Comply with legal requirements and protect against fraud.
3. Sharing of Information
We do not sell, rent, or trade your personal data. We may share information with:
- Service Providers: Payment processors and booking management platforms.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional emails.
- Request details about the data we hold.
6. Cookies and Tracking
We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns about our Privacy Policy, please contact us:
- Email: info@venissahouseboats.com
- Phone: +91 8606818208
- Address: Nazareth Rd, Nedumudy, Kuttanad Taluk, Alappuzha, Kerala 688503
By using our website and services, you consent to our Privacy Policy.